Services Used
See how Totemic partnered with Cintra to manage its business-critical Oracle architecture – leading to immediate stability improvements, rapid-response 24x7 support and Oracle commercial advisory services.
The improved stability of the systems and Totemic’s overall confidence in Cintra to look after its key technology architecture, means the role of the Totemic internal technology team has been transformed.
Facing the pressing challenges of a legacy platform and the looming shadow of technical debt? It's time to look to the future and evolve. Dive into a world where downtime is minimized, efficiency is maximized, and the business is aligned to a flexible technology platform.
Starting Context: Totemic's operations were reliant on a custom-built case management application running on a complex Oracle database and WebLogic infrastructure.
Objectives of the Managed Services:
Ensure continuous, uninterrupted operation of Totemic’s Oracle systems.
Provide round-the-clock monitoring and maintenance to prevent downtime.
Maintain optimal performance across all Oracle environments, including business-critical applications.
Cintra's Methodological Approach:
Tiered Managed Services:
Implemented a three-tiered approach to prioritize monitoring and maintenance based on the criticality of each Oracle environment.
System Assessment and Realignment:
Conducted a comprehensive assessment to identify and address stability issues.
Realigned Totemic's systems with Cintra's proven architecture and configuration blueprints for enhanced stability.
Benefits & Advantages:
Operational Stability: Achieved significant improvement in system stability, eliminating application outages and reducing unexpected incidents.
Enhanced System Performance: Ensured optimal performance across all Oracle systems, contributing to smoother financial services operations.
Strategic Focus for Internal Team: Allowed Totemic’s internal technology team to concentrate on development and strategic tasks, rather than system maintenance.
Ongoing Licensing Management: Provided continuous Oracle licensing advisory to ensure compliance and cost-effectiveness.
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